No Hassle Return Policy - Porcelain Tile Outlet


You may return items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). You will also be responsible for paying our original shipping fee, that was covered at our expense.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply contact us by phone or email.




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The renovation of our pool is finally completed and we wish to thank you and your company very much for the excellent communications, outstanding customer service, important recommendations, and of course, most evidently, your beautiful and unique glass tiles.
Read All Customer Testimonials... Josh S.
Torrance, CA